Customer Service

Customer Service

When it comes to customer service, details matter. In this age of technology, Jacobs Insurance finds ways to connect with its customers as individuals and builds relationships with them. We want our clients to understand their policies and for them to know we stand behind them through each step of a claim. 

We want our clients to know we care and this is how we have built a loyal client base and earn referrals. Our clients matter to us and we treat them accordingly. 

Jacobs Understand its Clients 

Jacobs insurance understands what its clients need and what they struggle with. Our agency addresses those needs by working with many different carriers to find our clients the best insurance at the most competitive rates. We listen to what coverage our clients need, find the best policy with the best price point and ensure our clients understand their policies and what is and what is not covered. We want our product to save you money and safeguard your possessions efficiently.

Jacobs Provides Customized Service 

Jacobs provides its clients with abundant assistance through phone calls or emails. We will address any concern or question you may have and will periodically look to see if we can save you money or if there is a better insurance plan available for you. Working with multiple carriers allows us to best meet our clients needs whether it is by using a different carrier for different types of insurance or using the same carrier for multiple types and bundling them to provide a discount. 

We Honor Our Clients

Our passion is providing top-notch service and peace of mind to our clients, and we thank you for allowing us to serve you. We make the choice to honor our clients and make them feel valued. We know our clients have choices when it comes to spending their hard earned money on insurance. We try to offer perks and incentives, so our clients know that they are valued. 

Complete Customer Service 

When it comes to highly rated customer service, Jacobs fits the bill. We are known for completing requests, meeting client’s our needs, listening, and regularly reviewing our client’s insurance policies. 

Jacobs Insurance Agency

Jacobs Insurance Agency cares about you and your family. We want you to know that we value you and will focus on meeting your insurance needs. Jacobs Insurance Agency offers a broad range of coverage and works with many insurance agencies and can provide quotes from different companies. Price is important. Using Jacobs Insurance Agency ensures you are protected by the best.

Insurance Agency West Palm Beach 

Jacobs Insurance Agency is an independent agency specializing in homeowners, auto (including motorcycle and RV), boat, umbrella, and commercial insurance. With over 30 years’ experience in the South Florida area, our specialty is designing a tailored program of coverage to fill your unique insurance needs: whether personal, commercial, or both. Our passion is providing top-notch service and peace of mind to our clients, and we thank you for allowing us to serve you. Call us at 561-967-8400 or visit our website.


Jacob’s Insurance Agency
2328 S. Congress Avenue, Suite 2A
West Palm Beach, FL  33406
Main Phone:  561-967-8400 ext. 102
Wellington: 561-220-1499


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